Email Problems at wenlin.com

Like many people and organizations who publicize their email addresses (especially on websites), Wenlin Institute has been receiving huge amounts of junk email ("spam") for years. In 2006 the situation has gone from bad to worse. We get over a thousand junk messages every day. There is a great risk that we may mistakenly delete a legitimate message that the automatic filters or our own eyes fail to distinguish from the surrounding junk.

Another bad thing recently came to our attention. The wenlin.com email server was overloaded to the extent that it became unreliable. Although we appear to be receiving nearly all messages the same day they are sent, a few messages have been delayed by days, weeks, and even months. One message sent in May 2006 wasn't received until November. A technician at our web host wrote, "What's happening is the e-mail will get queued on the server if the load is high on the server... Our admins are aware of the issue and they are working on a solution to get this resolved."

On behalf of Wenlin Institute, I apologize for any messages that may have been lost. Everyone who uses email should be aware that junk email is making the entire email system less and less usable. Although you may not receive a lot of junk email yourself, it is possible that messages from you or to you may have been lost, and nobody will ever know. There is an urgent need to stop the exponential growth of junk email, and to protect genuine free speech and reliable communication. We are strongly opposed to junk mail, as stated in our privacy policy. -Tom Bishop, November, 2006


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